Technical Support & Infrastructure
- Supported VMware vSphere environments across multiple locations
- Administered Windows Server 2016/2022 and Active Directory services
- Hands-on experience with networking and monitoring platforms
Why I am a strong fit
My background aligns directly with that of a System Engineer/System Administrator: reliable service delivery, infrastructure support, security-first operations, and clear communication.
Telecom, Systems, and Service Reliability
- Worked with Cisco and Avaya telephony solutions
- Delivered backup and disaster recovery with Veeam and SRM
- Supported capacity planning and resilient system design
Security & Endpoint Operations
- Checkpoint CCSA certified with vulnerability remediation experience
- Beyond Trust, hardening, and incident response best practices
- Managed Azure AD (Entra), Microsoft 365, Sharepoint
- Applied patching, hardening, and incident response best practices
Systems Supported
- Exchange 2010, Exchange 2019
- MS SQL, Cisco Switches, Various Backup Systems
- Windows - All Server Versions
- Ubuntu and Red Hat Linux
Hardware Supported
- Dell and HP Servers
- Upgraded Server Cabinets in Phoenix AZ
- Installed and Supported XioTech and Dell Equal Logic SAN
- Supported Dell Hyperconverged EMC/VMware System
Communication & Team Collaboration
- Strong written and verbal communication with technical and non-technical teams
- Experience supporting users in enterprise and hybrid work environments
- Proven ownership, follow-through, and customer-first mindset
Recent relevant experience
Systems Engineer - Michigan First Credit Union, Southfield, Michigan. (2024)
Supported vSphere 7, SRM failover, SQL workloads, Azure/Intune, Veeam backups, and vulnerability remediation.
Systems Engineer - Farrow Customs Brokers, Windsor Ontario (2023-2024)
Managed multi-site VMware, Cisco/Avaya systems, Office 365 administration, and monitoring/alerting operations.
System Administrator - Ford Motor Company, Dearborn Michigan. (2018-2023)
Delivered global VMware support, PowerShell automation, patching, and support for enterprise applications.
Network Administrator - Sequris Group, Royal Oak, Michigan. (2013-2017)
Network Admin for Checkpoint Firewall Support Group, Supporting also Tableau, SQL and Custom CRM Application.
Education & Certifications
- Bachelor of Divinity, Maryvale Institute - England
- Associate of Applied Science (Computer Information Systems), Wayne County Community College
- VMware Certified Professional (VCP)
- Cisco Certified Network Associate (CCNA)
- Checkpoint Certified Security Administrator (CCSA)
- Microsoft Azure Fundamentals (AZ-900, 2025)
- Microsoft Azure Administrator (AZ-104, 2025)
Contact
Email: giasone777@gmail.com
Phone: (226) 345-3699
Available for on-site and on-call support
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